COBRA Administration
CONSOLIDATED OMNIBUS BUDGET RECONCILIATION ACT
Staying up-to-date on the most recent changes in healthcare legislation and employment practices to keep your company compliant can be a daunting task for any HR professional. As an extension of your HR department, CPI is here to assist in ensuring you remain compliant with federal regulations under the Consolidated Omnibus Budget Reconciliation Act (COBRA).
COBRA Administration Services
Don’t spend your time tracking COBRA payments. Let us handle it! CPI can manage all required notifications to your employees, former employees, and/or their dependents, as well as answering any questions they may have. We will receive and apply payments and process elections on your company’s behalf, so your HR department can focus on other company needs and goals. Please review our COBRA services below:
Takeover
Once the employer and plans are setup, existing employee data will be imported and current COBRA participant activity. All existing COBRA participants will be sent takeover notices.
New Hires
General Rights Notices will be mailed as new employees are reported.
Qualifying Events
Specific Rights Notices will be mailed as events are reported (e.g. termination, divorce, loss of dependent status)
COBRA Elections
Elections will be processed with appropriate carrier(s) and the participant will be sent an election confirmation letter and payment coupons.
Premium Collection
Electing participants are provided with payment coupons and are sent communications regarding status of payments and coverage (e.g. partial payments, rate change notifications, NSF checks, etc.) Clients are reimbursed as payments are received and processed.
COBRA Terminations
The client and/or insurance agent will be notified when coverage should be canceled due to non-payment of premium or exhaustion of term. All required communications will be sent to the terminating participant.
Open Enrollment
All COBRA beneficiaries must be allowed the same open enrollment choices as similarly situated active participants. Upon request, open enrollment notification/materials will be mailed to active COBRA participants. *Additional fees may apply.
24-Hour Online Portal
Employers are able to enter participant information and view real-time data, add new hires or terminations, as well as run a variety of reports.
EDI Feeds
An EDI Feed is an automatic file feed that we setup to take the place of manual work for the employer and/or agent.
KEEPING UP WITH COMPLIANCE
What you need to know and how CPI can help.
COBRA REQUIREMENTS
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Employers of 20 or more employees must notify their newly enrolled employees of their rights under the Consolidated Omnibus Budget Reconciliation Act.
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Employers must offer continuation of coverage to employees and/or their dependents that experience a qualifying loss of coverage, all within designated timeframes.
FAQs
STAY CONNECTED



CPI Cobra + Direct Bill Mobile App
Stay up to date and worry free with the CPI’s COBRA & Direct Billing App! Manage your plans 24/7 through intuitive design and navigation while on the go. Powerful features of this app include (if supported by your account):
Plan Information
- Get visibility on payments made to your plan
- View notifications and receive messages from your administrator to stay up to date on your record
- Click to call or email Customer Service
Making Payments
- Make one-time payments when most convenient for you
- Schedule future and recurring payments to put you at ease
- Use your bank account or credit card
Elections
- Pick and choose the plan(s) that best suits you
- Avoid the hassle of paper by utilizing the latest in secure mobile payment technology
- View what you elected to better understand your coverage level, and make changes if needed
9 Definitions for COBRA, You Should Know
When it comes to COBRA administration, the terms, deadlines and steps for offering and administering COBRA are specific and time-consuming.
To help familiarize you with COBRA and the important specifics, we’ve compiled a list of key COBRA-related terms and their definitions you can use for reference.
Effective Date
The date when a participant's Cobra becomes active.
General Rights Notice
A written summary of COBRA rights and obligations. This notice is provided to new plan participants within 90 days of when group health plan coverage first begins.
Open Enrollment
A period of time, generally at the same time each year, when plans can be added or changed. Open enrollment is also the time when dependents can be added to plans and when participants are notified of any rate changes.
Participant
Any individual covered by a health plan through COBRA.
Summary Plan Description (SPD)
A document that explains the fundamental features of an employer’s group health plans, including eligibility requirements, contribution formulas, vesting schedules, benefits calculations and distribution options.
Premium
The amount a COBRA participant pays to extend coverage.
Qualified Beneficiary
An individual who is entitled to COBRA coverage because they were covered by a group health plan at least one day prior to experiencing a qualifying event.
Qualifying Event
An event that causes an individual to lose health coverage. There are seven types of qualifying events:
- Termination (except in the cases of gross misconduct)
- Reduction of hours
- Death of employee
- Divorce or legal separation from employee
- Loss of dependent status
- Medicare entitlement of employee
- Employer bankruptcy
Specific Rights Notice
A written notice outlining COBRA rights and obligations, including election forms. SRNs must be provided to all qualified beneficiaries within 14 days of receiving notice of a qualifying event.